How Nordvestvinduet Cut Order Processing Time from Days to Minutes with SynapC

Revolutionizing Document Processing in Manufacturing

About Nordvestvinduet

Nordvestvinduet is a leading Norwegian manufacturer of high-quality windows and doors, renowned for their craftsmanship, precision, and ability to customize solutions for complex architectural projects. However, with customization comes complexity—processing orders with multiple specifications, compliance requirements, and design variations was a time-consuming challenge.

The Challenge: Manual Processes and Lengthy Turnarounds

Before implementing SynapC, Nordvestvinduet faced significant inefficiencies in handling tender documents and customer orders. Their workflow required manually extracting information from complex architectural drawings, specifications, and written descriptions, then matching it against their product database. This process involved multiple departments and often took several days to complete, leading to:

  • Delayed project timelines due to slow order processing.
  • High risk of human errors, requiring rework and increasing operational costs.
  • Lost revenue opportunities from slow response times to tenders.
  • Inefficient use of skilled labor, with employees spending hours on administrative work instead of production.

The Solution: AI-Powered Document Intelligence

Nordvestvinduet partnered with SynapC to integrate its AI-powered Document Intelligence solution, designed to automate document processing and streamline workflows. By leveraging machine learning and natural language processing, SynapC enabled the company to:

  • Automatically extract and classify key information from tender documents and architectural drawings.
  • Match extracted data against product specifications in real-time, ensuring accuracy and consistency.
  • Generate complete, structured orders that integrate seamlessly with their invoicing and procurement systems.
  • Enable instant collaboration between teams by providing AI-powered insights and recommendations.

The Results: From Days to Minutes

The implementation of SynapC delivered immediate and measurable improvements for Nordvestvinduet:

  • Order processing time reduced from several days to minutes—a dramatic efficiency boost.
  • Significantly improved accuracy, reducing manual errors to below 1–2% in document processing, minimizing manual errors.
  • Improved tender response speed, increasing competitive advantage.
  • Operational cost reduction, with employees now focusing on high-value tasks instead of manual data entry.
  • Enhanced customer satisfaction, with faster order turnaround and greater precision.

Looking Ahead: A Future of AI-Driven Manufacturing

With SynapC fully integrated, Nordvestvinduet is now exploring additional AI-driven optimizations in their supply chain and logistics. The success of their document intelligence transformation highlights the potential for AI-powered automation across the manufacturing sector, proving that embracing innovation is key to staying ahead in a competitive market.

Discover how SynapC can transform your business. Contact us for a personalized demo today!